Infeedo Hiring Customer Success Manager | Apply Now

Infeedo Hiring Customer Success Manager: Infeedo, a reputable corporation, will hold an off-campus recruitment drive in 2024 to provide freshmen with the chance to work as customer success managers for the Gurugram office. A student may apply for the Infeedo Off Campus Drive 2024 if they hold a bachelor’s degree in any subject. Candidates who meet the requirements can review further information below.

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About Infeedo

Our goal was to give voice and value to 100 million workers by the end of 2016. As we welcome Tiger Global and Jungle Ventures as investors, we’ve emerged as Asia’s top employee experience platform, assisting in staff engagement, and attrition prediction, and providing people-loved conversational AI answers to common questions.

Our supporters include the creators of Zeta Lenskart, Gainsight, Freshworks, Bling Capital, and innov8. Our AI bot Amber serves as a Chief Listening Officer, assisting people-first leaders in the real-time discovery of hidden holes in their management, culture, and well-being. Our clientele spans 60 countries and includes startups like Unacademy, Paytm, and OYO in addition to MNCs like Samsung, Xiaomi, Lenovo, and conglomerates like TATA, Godrej, and Bharti.

Infeedo Hiring Customer Success Manager Details

Job Role: Customer Success Manager

Company Website: https://www.infeedo.ai/

Qualification: Bachelor’s degree

Experience: Freshers/Experience

Batch: 2024 and before

Salary: up to ₹50K/Month*

Location: Gurugram (Work from home)

Last Date: ASAP

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Roles & Responsibilities

Below are the Roles & Responsibilities –

• Customer Retention: Work along with Product/Tech teams to offer advisory services to a certain group of customers, making sure they get the most out of their limited subscription period. Raising renewal rates will help lower attrition. Conduct EBRs with decision-makers and Amber champions.
• High CSAT: Make sure that customer health statuses are managed, that ticket SLAs are adhered to, and that a company-wide customer feedback loop is established.
• Encourage Product Adoption: Encourage important customer stakeholders to adopt the product.
• Execute Success Plans: Closely collaborate with clients to develop and carry out success plans that optimise their business goals and the value they derive from our products.
• Handle Enhancement Requests: Investigate the viability of technical enhancement requests in close collaboration with the product and tech teams.
• Expectation setting: This role will need you to work with some of our most strategic growth customers, so you must closely align with sales, engineering, product, and other teams. You also need to be able to handle customers’ expectations in order to ensure that their experience with us is nothing short of fabulous.

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Ericsson Hiring Associate Engineer

Required Skills & Qualifications

Below are the Required Skills & Qualifications –

• Excellent verbal and written communication.
• Presentation abilities, customer call handling, and fostering relationships.
• The capacity to control influence through compromise, persuasion, and consensus-building is known as assertiveness.
• Strong multitasking skills and attention to detail when meeting deadlines.

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how to apply for Infeedo Hiring Customer Success Manager

The following link will allow all interested and qualified applicants to apply online as soon as possible.