Ericsson Hiring Associate Engineer: Through its official portal, Ericsson Careers announces recruitment for candidates with any graduate degree or postgraduate degree. Job seekers who are interested can read this job post to learn more about Ericsson’s 2024 hiring batch and apply for the Ericsson Career Job 2024 by using the registration link at the conclusion of the post. Further information regarding the Ericsson Careers Interview Drive 2024 Pattern, Eligibility Requirements, and Recruitment Drive Details for 2024 is covered here.
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About Ericsson
With its headquarters in Sweden, Ericsson is a multinational telecommunications firm well-known for its significant contributions to the sector throughout the course of its lengthy existence. Since its founding in 1876 by Lars Magnus Ericsson, the corporation has led the global advancement of communication technology. As one of the top suppliers of infrastructure and services for information and communication technology (ICT), Ericsson has had a significant influence on the development of the contemporary digital environment. A variety of goods and services in industries including managed services, digital services, mobile networks, and new technologies like 5G and IoT are included in its portfolio.
Ericsson Hiring Associate Engineer Details
Job Role: Associate Engineer
Company Website: www.ericsson.com
Qualification: Graduate
Experience: Freshers
Batch: Recent Batches
Salary: Best in Industry
Job Location: Noida
Last Date: ASAP
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Roles & Responsibilities
- Serve as the expert point of contact for escalation, offering superior technical know-how 24/7 and guaranteeing prompt resolution of ticket queues.
- Work diligently to find and apply automated recovery enhancements, and offer the necessary on-site support for service monitoring.
- Ensure that all services are consistently performed and available to clients in accordance with the Service Level Agreement (SLA).
- Perform proactive analysis to find any weaknesses so that event restoration and repair can happen quickly.
- Carry out domain support tasks, such as routine maintenance, first-level preventive maintenance coordination, and impact analysis of change introduction.
- Proactively assist with incident management, enabling prompt resolution and, if necessary, starting third-level functional escalation.
- Carry out service resource fulfilment tasks, assisting with post-implementation support and fundamental change management initiatives.
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Required Skills & qualifications
- The mode of operations for the Ericsson Operations Engine.
- Readiness for 5G MS Operations.
- Change management and the foundations of RAN.
- The handling of problems.
- Management of business continuity.
- Ericsson Competency in Customer Experience Assurance (CEA).
- Event handling.
- Knowledge of business.
- Competence in Ericsson Customer Assurance.
- MS TOP.
- Learning and sharing of knowledge.
- Customer Experience Improvement.
- Completing service requests (OMS).
- Resolving customer complaints.
- Management of the System.
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how to apply for Ericsson Hiring Associate Engineer
Interested and qualified applicants are urged to submit an application before the deadline.